Contact Information for Customer Service:

To place your order with us or if you require additional assistance, please contact Customer Service by calling 1-866-758-5966 or emailing customerservice@shiseidousa.com. A Beauty Advisors can assist you between the hours of

  • Monday - Saturday - 9:00 AM to 11:00 PM EST
  • Sunday - Closed

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.

 

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Have a question?

We're here to help! Our friendly and knowledgeable Beauty advisors want to make sure you have the best experience possible. Reach us via email, chat, phone or SMS from

  • Monday - Saturday - 9:00 AM to 11:00 PM EST
  • Sunday - Closed

Please also refer to our FAQs page for immediate answers to commonly asked questions.

EMAIL US:

customerservice@shiseidousa.com

CHAT WITH US:

Chat Now

CALL US:

1-(866)-758-5966

TEXT US:

1-(702)-602-5345

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.

 

 

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Contact Information for Customer Service:

To place your order with us or if you require additional assistance, please contact Customer Service by calling 1-866-758-5966 or emailing customerservice@shiseidousa.com. A Beauty Advisors can assist you between the hours of

  • Monday - Saturday - 9:00 AM to 11:00 PM EST
  • Sunday - Closed

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.