Shipping Information
Shiseido is pleased to offer FREE standard shipping on orders of $50 or more.
| Shipping Methods | Shipping Cost |
|---|---|
| Standard Shipping (3-10 Business Days) |
$10 for all orders less than $49 |
| Express Shipping (Not Available) | $15 |
Orders over $500 will require proof of age and will be sent directly to the post office for pickup. A delivery notice card will be left in the receivers mailbox with the pickup location.
Please note that hazmat items such as fragrances, nail polishes, sunscreens, as well as some foundations must ship via standard ground.
At this time, we are unable to ship to any international locations and can only accept orders that are billed and shipped to locations within Canada. Please note that we do not ship to P.O boxes.
Canada Post Strike
During the Canada Post strike, we are shipping with alternative carriers. Please note that we are unable to ship to PO Boxes and some remote or rural areas. For orders previously placed with Canada Post, please expect delays. Your patience and understanding is greatly appreciated.
Need Help?
Contact Customer Service:
PHONE
1-866-877-6088
EMAIL
customercare@shiseido.ca
CHAT WITH US
Live Chat ()
HOURS
Please note Customer Service is closed or may have abbreviated hours for the following holidays:
New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Day, Labor Day, Thanksgiving, December 24, 25, 26, 27, 31 and January 1, 2.